Sooooo based on this thread I decided to roll the dice and refi with CashCall Mortgage. So far these guys are a lot more professional and responsive than my current lender (Wells Fargo). My loan officer is on top of everything, he's always available via email or phone and he writes back quickly even when it's late.
I'm still in the middle of the process but my rate is locked and I have all the paperwork from them that shows their lender credits to offset all the fees and costs. If everything goes as planned I'll end up with a low rate and no points / no fees / no closing costs. Tried a couple other lenders and they couldn't match this and some told me they are just using "bait and switch" and I won't really get that rate with no fees/costs, but unless they really try to pull a crazy fast one at the very last second, I think I'm good.
I'll keep you guys posted.