Yup, I ordered washer dryer & dishwasher from Home Depot, and they've subcontracted it out to 2 guys that did such a terrible install I told them to take ALL the appliances back. I couldn't recoup the full cost for the damages they've caused either, because that got subcontracted out to some place else that kept insisting on lowballing the cost of repairs.
Lowe's apparently subcontract out as well, so what I ended up doing was separating the purchase from the installation. I bought the appliances from Lowes and asked the delivery guys to just place them in the garage. Then I used a company called Precision Appliance Installation to do the installs. They're pretty careful though not as careful as I would prefer so you'll want to monitor and guide the process, but they're a hell lot better than the Home Depot subcontractors.
Oh, and I believe Lowes has a better appliance return policy than Home Depot. I recommend comparing just in case you need to return the appliances after the delivery for whatever reason