PS9, what a coincidence. I, too, am shopping for a sectional at Living Spaces. (I think I've decided on the Richmond.) I recommend calling ahead to make sure MATTHEW is on the clock before you get there and meet with him. This dude knows his stuff. He is very helpful in answering 1 million + 1 questions for a person like me who has to know the how and why of everything. He is very patient & knowledgeable. I tell him he is a walking product catalog. I swear he has everything memorized. He will guide you in the right direction and also be honest with you about the product (for example, warning against "promotional furniture" such as from Ashley a.k.a. $500 couches.) He does NOT work on a commission so he has nothing to gain nor lose by what you ultimately choose. He does speak in a monotone voice like an Amish person (although he is Hispanic) and talks kind of fast so sometimes it's hard to catch what he's saying but he has no problem repeating himself. He has helped me a lot in my last few purchases over the last couple years. He is very nice. I will probably be paying him another visit this weekend.
Here are a couple tips to keep in mind:
- Check the couch for zippered cushion / pillow coverings. If you get a stain or spill and you're not able to take the cushion out, you may be screwed. I'm looking at you, "Belleview" sectionals.
- Try the down-encased cushions and compare to the others. They won't fold up like a cheap suit unlike the others.
- Ask Matthew about Flex Steel and have him show you the cut-away example if they still have it on the floor or a picture. He can also flip furniture over to show you. Not sure they carry any Flex Steel sectionals but it's helpful if you end up going with a couch.
- When you are choosing your fabrics, ask Matthew to show you the codes on each sample and explain what they mean. Hint: They are coded cleaning instructions. This will be important in how you choose to proceed.
- Avoid "promotional" furniture.
I hope this helps.
[Edit: Added tips]