irvineboy said:I am curious if the buyers of Padova or other Shea Homes experienced exceptional customer service? Or is it just the Cetara team who thinks it is ok to NOT provide great service that clients expect when buying a $2m home? Or is it because of Covid that they are extra careful about buyers dropping in? Or is it just the sale office who are hard to deal with?
Far from exceptional, although the design center has been very pleasant, really enjoyed working with Lucy. This is my 2nd Shea new construction, first was in Brea (Blackstone) and that was an exceptional customer service experience.