As autonomous cars are mostly run by underlying operating software, maintenance can be done via over-the-air updates. How much will still need to be physically repaired?
Newer car parts like LiDAR and processing units still need to be physically repaired. In this case, traditional technicians will have to acquire some transforming skills to be able to deal with these technologically advanced vehicles.
As services intervals are constantly being extended by the manufacturers, we believe in the world of autonomous vehicles, auto repair shops will also see majority of their customers less frequently.
How can independent repair shops survive?
Hybrid and electric vehicles will keep gaining the market share in the next few years, too, along with autonomous vehicles, which will force mechanical shops to upgrade.
With all of these upgrades, the question is, will these shops have the talent to do these kind of procedures? I think that?s something we should be thinking about. We need talent that has knowledge of how these systems work. In terms of the new technology getting embedded, if they work like a software company and hire engineers, and such, they might look into hiring more software engineers, which will help figure out how to figure out OTA updates. Having that mindset is helpful.
As the industry shifts from individual car ownership to fleet ownership, I would recommend indy repair shops start partnering with companies that operate fleets, be it autonomous or just a smaller fleet.