anteaterscientist_IHB
New member
Oh great, after searching cautiously on the WWW (about email received below), it's appears this is a legit threat. The email even had my Irvine address on it, which concerned me.
I tried to think which Irvine utility account uses MyCheckFree.. Cox, Ista, IRWD? The other bills are handled by my roommate.
Irvine Ranch Water District uses MyCheckFree. I signed up for it, but never use it to pay my bills and double checked that I had no banking info with it.
Hopefully no one has this issue.
Email I received today:
We take great care to keep your personal information secure. As part of these ongoing efforts, we are notifying you that the computer you use for online bill payment may be infected with malicious software that puts the security of your computer's contents at risk. This letter will help you determine if your computer is actually infected and advise you how to fix the problem and protect yourself against future risk.
The malicious software affects some but not all customers who accessed online bill payment on Tuesday, December 2, 2008. For a limited period of time, some customers were redirected from the authentic bill payment service to another site that may have installed malicious software. Your computer may be infected if all of the following are true:
You attempted to access online bill payment between 12:30 a.m. and 10:10 a.m. Eastern time (GMT -5) on Tuesday, December 2, 2008, and
You were using a computer with the Windows operating system, and
You reached a blank screen rather than the usual bill payment screen when you attempted to navigate to online bill payment, and
After reaching the blank screen, your computer's virus protection program did not tell you via pop-up or other messaging that malicious software was detected and quarantined.
If all four of the conditions above are true, your computer may be infected. We have arranged with McAfee, the world's largest dedicated security technology company, to provide you with an assessment of your computer's hard drive and remove any malicious software. Please contact us at 877-800-4864 for further instructions or 800-564-9184, Option 1 for further instructions. We will also offer you both advice and free services that can help you mitigate any risk you may face as a result of this incident or other everyday exposures you may encounter.
We value your business and your trust, and we apologize for any inconvenience this recent incident has caused.
Thank you,
Art D'Angelo
Vice President, CheckFree Customer Operations
I tried to think which Irvine utility account uses MyCheckFree.. Cox, Ista, IRWD? The other bills are handled by my roommate.
Irvine Ranch Water District uses MyCheckFree. I signed up for it, but never use it to pay my bills and double checked that I had no banking info with it.
Hopefully no one has this issue.
Email I received today:
We take great care to keep your personal information secure. As part of these ongoing efforts, we are notifying you that the computer you use for online bill payment may be infected with malicious software that puts the security of your computer's contents at risk. This letter will help you determine if your computer is actually infected and advise you how to fix the problem and protect yourself against future risk.
The malicious software affects some but not all customers who accessed online bill payment on Tuesday, December 2, 2008. For a limited period of time, some customers were redirected from the authentic bill payment service to another site that may have installed malicious software. Your computer may be infected if all of the following are true:
You attempted to access online bill payment between 12:30 a.m. and 10:10 a.m. Eastern time (GMT -5) on Tuesday, December 2, 2008, and
You were using a computer with the Windows operating system, and
You reached a blank screen rather than the usual bill payment screen when you attempted to navigate to online bill payment, and
After reaching the blank screen, your computer's virus protection program did not tell you via pop-up or other messaging that malicious software was detected and quarantined.
If all four of the conditions above are true, your computer may be infected. We have arranged with McAfee, the world's largest dedicated security technology company, to provide you with an assessment of your computer's hard drive and remove any malicious software. Please contact us at 877-800-4864 for further instructions or 800-564-9184, Option 1 for further instructions. We will also offer you both advice and free services that can help you mitigate any risk you may face as a result of this incident or other everyday exposures you may encounter.
We value your business and your trust, and we apologize for any inconvenience this recent incident has caused.
Thank you,
Art D'Angelo
Vice President, CheckFree Customer Operations
